Did you know?
20% of new employees leave a job within the first 45 days after a bad onboarding experience.
Human Capital Institute
What is Employee Onboarding?
- A way of welcoming new employees to a company
- A way of preparing employees for their new roles
- A way of introducing them to the workplace culture, mission, vision and goals and norms
- A way to make a great first impression
Onboarding Process
When planning for a new employee to start, there are four areas to consider
- Before they commence
- The first day
- The first week
- The first month
Tips to consider prior to day one
Tip 1: Attend to the formalities prior to start date
Tip 2: Introduce to key team members
Tip 3: Have 2IC phone the day before they start to welcome
Tip 4: Prepare a welcome pack with items such as: marketing pen, hat, T-shirt, umbrella, keep cup, badge
Tip 5: Organise to add a hand written note and a welcome morning tea
Tip 6: Order equipment and arrange logins
Tip 7: Arrange keys and access
Tip 8: Complete Questionnaire “Getting to know your team”
Day One Welcome
- Meet greet the team.
- More unofficial meeting – issue gifts with a genuine welcome
- Have a coffee delivered
- Explain lunch or any other rosters
- Explain how day one will ideally flow – onboarding checklist/induction
- Office tour, amenities, security, work place safety.
- Send a warm welcome group email with a bio
- Take a photo of meet greet for social media
- Paperwork shouldn’t be the priority
- Don’t overload them
The First Weeks
- Add them to website asap with bio and photo
- Have a end of week welcome drinks
- Extend warm welcome at team meetings
- Introduce the new team member newsletter to clients
- Organise a lunch for week 2 – ask for feedback
- Track training often/check-in frequently
- Create an “open door” approachable, environment.
- Organise a week 4 progress settle in meeting with supervisor present
10 Common Onboarding Mistakes
- Not following up before the start day to ensure your new recruit is at ease
- Not being prepared and set up
- Overloading your new starter with too much information
- Too much focus on paperwork
- Not introducing them
- Assuming the new starter knows the lingo
- Not assigning a buddy
- Responsibilities are not clear
- Not checking in
- Not asking for feedback
